Frequently Asked Questions
What days do you deliver?
We offer Dublin Same Day Delivery Monday - Saturday and delivery via An Post Express nationwide who also offer delivery Monday - Saturday
How quickly are orders dispatched from the time of order?
If you have purchased a ready made item from our online store and opt for Dublin Same Day delivery, it will be delivered on the same day providing the order is placed before 11am Monday - Friday
Dublin based deliveries can avail of specific day delivery (Monday - Saturday) - let us know what date you'd like it out for delivery in the special request box at the checkout!
If purchasing a pre-made item from our store and you opt for An Post Express, please allow 3-5 working days. It will usually arrive within 2 working days but allow a couple of days for busier periods
Collection is available Monday - Saturday from Dublin 24. If you selected collection we will get in touch to provide the address and organise a suitable date and time
How does the custom order process work?
1. Submit your order using the order form. Ensure to provide the recipients name, address and phone number. Please provide your email address, which will be used to obtain payment.
2. Once you click submit, we will be in touch within 2 days to confirm your order.
3. Once the order is confirmed, we will send you a payment link with which you can complete payment using any debit or credit card. If paying by cash, this is accepted upon delivery.
I have a bespoke request, how should I contact you?
At La Luna Floral Studio, we are always excited to work on bespoke pieces. If you have an idea for a project, or if you wish to explore options for bridal arrangements or corporate gifts, please contact us at firstname.lastname@example.org, or on Instagram @lalunafloralstudio.